In short: Temporary Protection for people displaced from Ukraine is applied for in person at a CREADE centre or an enabled National Police station (by prior phone appointment). It grants residence, work, healthcare and study rights and is valid until 4 March 2028 (Council Implementing Decision (EU) 2026/1912).
In person or by representative? Personal appearance is mandatory: the application is made in person before the police, who take your photo and fingerprints (art. 2, Order PCM/169/2022). No representative or online option is accepted.
Who can apply: Ukrainians living in Ukraine before 24 Feb 2022 (regular or irregular in Spain); other nationalities with protection/legal residence in Ukraine who cannot safely return; certain family members.
From 5 August 2026, anyone submitting a new application for temporary protection must also have fulfilled their military obligations in Ukraine (with evidence where applicable). This condition does not apply to anyone who already had protection before 4 August 2026 (inclusive) and keeps it uninterrupted in that same Member State. More detail in EU Decision 2026/1912.
Where you apply: in person at the CREADE centres in Pozuelo (Madrid), Barcelona and Málaga or at an enabled National Police station (e.g. Valencia, no CREADE). The Torrevieja CREADE gives appointments for information and access to reception; to apply for protection there, the official page refers you to the local police station. Addresses of the 4 centres: CREADE centres.
Appointment: by phone only, on centre-specific lines published on the official Ministry of Inclusion site — UcraniaUrgente; no single email or online portal.
Required documents (per official source):
- Passport, ID document or travel document (for people without a passport: a travel document e.g. UN/Convention).
- For relatives: marriage, birth or adoption certificate.
- Other nationalities legally residing in Ukraine: prove you cannot safely return.
What you receive: during the appearance, police take photo + fingerprints and issue a receipt with your NIE; the Oficina de Asilo y Refugio decides within max 24 h (Order PCM/169/2022), recognising residence and work. Then request the TIE by appointment. Temporary protection itself is extended until 4 March 2028. However, the validity of already-issued TIE cards was extended only until 2027 by Order INT/96/2026; no equivalent order for 2028 has been found yet, check the official source. Common follow-up: padrón, health card.
Steps:
- Request a cita previa by phone at a CREADE centre or, if there is none in your city, at an enabled National Police station.
- Gather passport, ID or travel document and, for relatives, marriage/birth/adoption certificates.
- Attend in person (comparecencia): submit the application; they take your photo and fingerprints; you get a receipt with the NIE.
- The resolution (urgent, max 24 h) recognises residence and work; then request the TIE by appointment.
Official sources: Ministry of Inclusion — Temporary Protection procedures and Order PCM/169/2022 (BOE-A-2022-3715). Informational only; check the official source and a professional for your specific case.
